Privacy Policy

Last updated: 31 January 2026

Introduction

This Privacy Policy describes how Themefer Limited (“Themefer”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://themefer.com (the “Website”), use our related services (collectively, the “Service”), or otherwise interact with us.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings defined below. The definitions apply whether in singular or plural form.

Definitions

  • Account – a unique account created for you to access our Service.
  • Affiliate – any entity that controls, is controlled by, or is under common control with Themefer.
  • Company – refers to Themefer Limited, incorporated in Hong Kong, with its principal place of business in Kowloon, Hong Kong.
  • Cookies – small files placed on your device that store certain browsing information.
  • Country – refers to Hong Kong SAR.
  • Device – any device that can access the Service (computer, mobile phone, tablet, etc.).
  • Personal Data – any information relating to an identified or identifiable individual.
  • Service Provider – third‑party entities that process data on our behalf (e.g., hosting, analytics, payments, communication).
  • Usage Data – information collected automatically through cookies or analytics about how the Service is used.
  • You – the individual accessing or using the Service, or the company or legal entity on whose behalf the individual acts.

1. Information We Collect

1.1 Personal Data You Provide

When you use our Service, register for an account, or make a purchase, we may collect the following data:

  • Name and surname
  • Email address
  • Billing address and country of residence
  • Payment‑related information (processed securely by third parties)
  • Communications or support inquiries you send to us

1.2 Usage Data

Usage Data is collected automatically and may include:

  • Your IP address, browser type/version, and operating system
  • Pages visited and time/date of access
  • Device identifiers, page response times, and download errors

When you use a mobile device, Themefer may collect device type, OS version, device ID, and mobile browser type.

2. Cookies and Similar Technologies

We use Cookies, pixels, and tags to operate our Website efficiently and to analyze traffic trends.

  • Necessary Cookies Essential for account login and secure downloads.
  • Preference Cookies Store your settings (language, region).
  • Analytics Cookies Help us improve how the Website is used.

You can edit your browser settings to refuse Cookies, but some parts of the Website may not function properly. For more detail, refer to our Cookies Policy.

3. How We Use Your Information

Themefer collects and processes your Personal Data for the following purposes:

  1. To provide and operate the Service, including product delivery and account access.
  2. To manage your Account and deliver personalized dashboard functionality.
  3. To fulfill your purchases, process payments, send invoices, and deliver digital goods.
  4. To communicate with you regarding updates, customer support, or security notices.
  5. To provide marketing offers and product announcements (only if you have not opted out).
  6. To analyze and improve the performance, security, and usability of our Website.
  7. To comply with legal obligations and enforce our Terms of Service.
  8. For business transfers, in the event of a merger or asset sale involving Themefer.

4. Sharing Your Personal Data

We may share your information in the following circumstances:

  • With Service Providers – for site hosting, payment processing, and analytics (e.g., Stripe, PayPal, Google Analytics).
  • With Suppliers – for order fulfillment or download‑link delivery when required.
  • With Affiliates – for internal business operations and consistent service delivery.
  • With Legal Authorities – if required by law or court order.
  • With Your Consent – where explicitly authorized by you.

Themefer does not sell, rent, or trade your personal information.

5. Retention of Information

Themefer retains Personal Data only as long as necessary for the stated purposes or as required by law.
Usage Data for analytics is typically retained for 12–24 months and may be aggregated or anonymized afterward.

6. International Data Transfers

As a Hong Kong–based platform serving global customers and suppliers, Themefer may process data in other jurisdictions where our service providers operate.
We implement appropriate safeguards (e.g., contractual clauses and encryption) to maintain data protection consistent with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486).

7. Security of Your Information

We use SSL encryption, restricted access controls, and secure servers to protect Personal Data.
However, no online transmission or storage system can be guaranteed 100% secure. You use the Service at your own risk.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your Personal Data;
  • Request correction or deletion;
  • Withdraw consent to marketing;
  • Restrict or object to processing;
  • Request data portability (where applicable).

To exercise these rights, contact us at privacy@themefer.com.
We will respond within 30 days, subject to verification of your identity.

9. Delete or Update Your Data

To update or delete information you have provided:

Note: We may retain limited information for legal or tax obligations.

10. Transfers in Business Events

If Themefer undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
We will notify users before any Personal Data becomes subject to a different privacy policy.

11. Legal Disclosure

Themefer may disclose information when necessary to:

  • Comply with lawful obligations;
  • Protect or defend our rights or property;
  • Investigate possible misuse or fraud;
  • Safeguard the personal safety of users; or
  • Protect against legal liability.

12. Children’s Privacy

Themefer does not knowingly collect data from anyone under 18 years of age.
If we learn that we have inadvertently gathered such data, we will delete it promptly.
Parents who believe their child has provided us information should contact privacy@themefer.com.

13. Links to Third‑Party Sites

Our Website may include links to supplier portfolios, payment gateways, or third‑party download hosts.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review the Privacy Policy of any third‑party service you visit.

14. Changes to This Policy

Themefer may update this Privacy Policy periodically.
We will post the revised version on this page and update the “Last updated” date above.
For significant changes, we may notify you by email or prominent site notice.

Your continued use of the Service after such changes constitutes acceptance of the revised Policy.

15. Contact Us

If you have questions, requests, or complaints about your privacy, please contact us:

Themefer Limited
Kowloon, Hong Kong
📧 privacy@themefer.com
📧 support@themefer.com